Mediacom is a highly specialized outsourcing and consulting company. Market and customer oriented, we are the best partner for providing support activities to allow our clients to focus on their core business.
Established in 1998, we first focused on Customer Care and Customer Relations Management (CRM), Toll Free Number Management, and, thanks to our constant investment in ICT, Human Resources and know how, we soon became a benchmark for outsourcing services in Italy and abroad and for foreign companies intending to invest in Italy, above all in three business sectors:
We support multinationals wanting to expand their presence in Italy and abroad, helping them organize and manage Customer Operations services for the Italian and international markets. We also oversee all the stages in the process of end customer management, from acquiring new customers to assistance, collection of payments and, if necessary, collection of outstanding debts.
We assist our clients from Order to Cash, for quality without boundaries!